F.A.Q.

attilasebo shop -   Sebo Elektronik   Seboelektronik.com

Frequently Asked Questions

attilasebo shop - Sebo Elektronik www.seboelectronic.com

 

Checkout questions

Can I use my mobile phone at checkout here?

The checkout is now mobile friendly and can be used on most of mobile phones

Do I have to register ?

Registration is not required, the one page easy, secure checkout can be completed very fast

Are the checkout and shop safe ?

The shop, all pages and checkout uses latest SSL secure connection.
Browsing, shopping and checkout are safe.

Shipping questions

Will you provide tracking number ?

             All products shipped with international tracking number. We usually share tracking updates also.

I can not find Australia, Canada or/ and United States destinations at checkout:

Sebo Elektronik - attilaseboshop actually ships items for outside of European Union locations only where the destination post is happy to show up " delivered" tracking confirmation for international registered mail.

Very few destination posts, outside of European Union, have decided not to share to the public their online (existing ) delivery confirmation of import registered, worldwide trackable mails, posted from some of E.U. countries.

Example: "Tracking Suppression of Import Registered Mail" of USPS :
https://about.usps.com/postal-bulletin/2015/pb22424/html/info_002.htm

Update: From May, 2017 the part of USPS “supressed” tracking information occasionally can be seen at our local post online tracking, usually “arrived at destination county” confirmation. More info should be acquired from USPS (or Australia) customer service. 

Despite the supressed tracking status of Canada destinations, these information usually appears at international tracking service(s).

We may add
or remove USA and / or Canada / Australia destinations to the checkout country list, time by time, depends on the visibility of tracking at international tracking services or at our local post. We updated our terms and conditions for this situation, read please the “Tracking, tracking numbersection for details before placing order.

Payment questions

What payment methods are available ?

For payment, you can use PayPal. Paypal optionally offers Credit / debit card payment without registration. Further payment options may be available soon.

Can I pay with credit or debit card ?

If you choose the PayPal during checkout, then you may use “Pay with my credit or debit card” or “PayPal Guest Checkout” option if offered by PayPal. Further card payment options may be available also.

My card provider denies the payment , but card balance is ok, and all card details were provided correctly

If you choose PayPal as payment option, in some cases, if your currency is different to the shop default currency, the payment will not be completed. Change please the currency into the shop default currency, and try it again.

Refund, returns

Can I return the item I purchased?

We are offer a standard European Union return policy.
Most items can be returned within 14 days from the “delivered” confirmation.
See details at our terms and conditions please

Can I have refund without returning the item ?

In some cases, depends on the nature if the item, it is possible to simplify the refund.
In all cases you must contact us first. See more in Terms and conditions or Delivery information

Browser compatibility

What internet browsers can I use for attilaseboshop?
The latest versions of following browsers are compatible and tested:
Mozilla Firefox, Opera, Chrome


Updated: November 2017

 

Email addresses:
info@seboelectronic.com
attilaseboshop@gmail.com

Site owner
This site is owned by Sebo Elektronik
admin@seboelectronic.com
Registered trade name is Sebo Elektronik, / translated Sebo Electronic / under Reg. Trade no . 38027880
with registered address H-2100 , Godollo, Semmelweis u. 2 – Hungary  European Union. Tax. No, 66715502-1-33
Data protection authority reg. No. 00003-0012
Web trading registration number 38027880
The web service is provided through / by Attila Sebo as individual.
H-2100 Godollo, Semmelweis u. 2 - Details may be available upon request if required by local regulations.
info@attilasebo.co.uk